PoliciesRebecca Baer®, Inc. | Your Creative Connection: Policies

Policies

Returns

  • For copyright protection, all sales are final.
  • We make every effort to assure that the products we offer are of the highest quality. However, if you receive an item that proves defective, please contact us and we will provide you with contact information of the appropriate manufacturer.
Shipping
  • Important Shipping Information  Our shipping rates are determined by the USPS website.  Sometimes this comes through inaccurately.  If the shipping cost seems high don't be concerned. You can rest assured, all charges are reviewed prior to your card being charged.  We always use the best available rate we can get for you!  Our policy is just $2 over the actual postal rate.
  • Shipping charges are estimated as closely as possible but may vary slightly due to packaging requirements. If any change is necessary, we will contact you prior to sending your order.
  • We try to send all orders within 3-5 business days. If we are unable to do so, we will contact you as soon as possible.  Please make sure your email address has been entered accurately.
  • International Customers: For all addresses outside of the United States, please enter in the "comments" field found in checkout, your complete shipping address exactly as it should appear on the package.
Customer Pick up Option
Orders may also be picked up onsite at our brick & mortar store "Artisan Life & Style™" in Hagerstown, Maryland.  To do this please select the customer pick up shipping option during checkout. Then call 301.797.1300 to confirm a time and date for your pick up. Maryland sales tax will apply.
Wholesale 
Wholesale inquiries are welcome.  Please contact us for details.
Disclaimer
The contents of this website and the items sold are presented in good faith and have been checked for accuracy; however, no warranty is expressed or implied nor are successful results guaranteed. In the world of computers, glitches happen. We reserve the right to correct any errors that may pop-up. Common sense should prevail. A good rule of thumb, if it seems too good to be true, it probably is. All references in this website to specific commercial products, processes or services are for the information and convenience of our customers and those just browsing our site. Any use of corporation, firm or trade names are for your information and convenience and may not constitute endorsement, recommendation or favoring by Rebecca Baer®, Inc.